William F. Slater, III, PMP
Chicago, Illinois
United States of America
Cellular: 312-758-0307
E-mail: slater@billslater.com
Career Page: http://billslater.com/career
OBJECTIVE:
Experienced IT Project Manager, certified in PMP, ITIL, MCSE, MCITP, MCSD, and CISSP, available for work in Data Centers, other IT infrastructure, IT Security or Systems Development. I will be instrumental in helping my organization maintain a strategic, competitive edge by providing excellent leadership and driving excellent performance in the teams, projects, and services I manage. This position should be challenging, provide project or program leadership opportunity, additional opportunities for growth, and be recognized as making a vital contribution to the organization.
EDUCATION:
One third completed and expect to graduate in August 2010.
Completed and awarded a Certified Data Center Professional (CDCP) Certificate in March 2008
Graduated in October 2004
Graduated in April 1979
Major: Computer Systems Technology, Graduated Cum Laude in May 1977
PROFESSIONAL CERTIFICATIONS:
PMP, ITIL Foundation Certification in IT Services Management, Certified Data Center Professional, CISSP, SSCP, MCITP in Windows Server 2008 and Windows Vista, MCSE 2003: Security, MCSE 2000: Security, MCITP Enterprise Project Manager, MCTS Visio 2007, MCTS MS Project 2007, MCAD / MCSD in Visual Basic .NET and C#, MCDBA SQL Server 2000, MCDST in XP, MCP in Managing, Organizing and Delivering IT Solutions by Using MS Solutions, IT Project+, Security+, Server+, A+, Network+, i-Net+
COMPUTER EXPERIENCE:
Operating Systems: Windows Server 2008, Windows Server 2003, Windows 2000 Server , Windows XP, Windows Vista, Windows 2000 Professional, Windows NT Server, Windows Terminal Server 4.0, IOS, Citrix Metaframe 1.8, Windows NT Workstation, RedHat Linux, Fedora Linux, Mandrake Linux, UBUNTU Linux, AIX 5.4L, HP-UX, VAX/VMS.
Networks and Protocols: TCP/IP, Ethernet, Token Ring, HTTP, SNMP, SMTP, POP3, DNS, DHCP, NetBEUI, DLC, RAS, PPTP, PPP, IPSec, SSL, WEP, WPA, WPA2, L2TP, EAP, MS-CHAP v1 & v2, RDP.
Hardware: Servers from these vendors: IBM, HP, COMPAQ, Dell Servers, Digital, RS/6000, Sun Cobalt Qube; Laptops, IBM-PC Compatibles from 8088 to Intel Core 2 Duo. Also Wireless Routers, Wireless Access Points and other wireless networking devices: 802.11a, 802.11b, 802.11g, and 802.11i. Other hardware includes: Cisco VPN Concentrators, Cisco Routers (250x and 26xx), Cisco Catalyst Switches, HP-UX RISC Workstations, VAX, Network Applications NAS Storage Device (100 TB), RAID 0, 1, and RAID 5 disk arrays, Network Interface Cards, Modems, Switches, Hubs, SCSI, IBM 30XX, Tape drives, etc.
Software and Utilities: MS Visio, MS Project, MS Project Server, MS Word MS Excel, MS Access, MS PowerPoint, MS Outlook, Remedy, Microsoft Operations Manager, BP Global Change Management System (GCMS), TCP/IP, SNORT 2.1, PuTTY, Samba Server, DNS, DHCP, WINS, Active Directory, FTP Server, NMAP, MS Exchange Server, MS Internet Information Server, HP OpenView Network Node Manager, HP OpenView Desktop Administrator, Network Associates Sniffer, MS FrontPage, Compaq Insight Manager, Citrix Metaframe, Compaq Workflow Expeditor, MS Internet Explorer, PaintShop Pro, Norton System Professional, ODBC, Norton Anti-Virus, McAfee VirusScan,, BackupExec, CA ArcServIT, TSO/ISPF, WS_FTP32.
Databases: SQL Server 2005, SQL Server 2000, Oracle, Oracle Rdb, MS Access, PARADOX, IDMS/R, SQL Anywhere.
Networking Products: Hubs, switches (managed and unmanaged), 802.11b/g/n routers and wireless access points, CSU/DSU’s, DSL Modems, Cisco Routers, Cisco Switches, VPN Concentrators, Ethernet network interface cards, and 802.11a/b/g/n network interface cards.
Development Tools and Platforms: Visual Basic .NET (VB.NET), Visual Studio 2003, 2005, and 2008, Visual Basic 6, PERL, Java J2SE, Java J2EE, VBScript, JavaScript, KIXStart, UML, XML, HTML, Active Server Pages, IIS, SQL, PARADOX Application Language, C, FORTRAN, COBOL.
System Development Methodologies: RAD, RUP, MethodOne, SDLC, Waterfall.
Project Management Methodologies: BP, Customized Project Management Methodologies, MethodOne, MOCS. PMI PMBOK, PMBOK Lite.
WORK EXPERIENCE:
Technisource Corporation, (Headquarters in Florida, work location in a
suburb of Chicago)
November 2008 – March 2009
Data Center Technical Project Manager
Managed a large Data Center migration project for large international manufacturing company which involved a significant in-sourcing initiative where servers were being migrated from an out-sourced facility to an in-house facility. (Note: I took this temporary position knowing that the project would end in Spring 2009.)
· Managed the construction of the new Data Center.
· Helped to restructure and provisioning of the WAN infrastructure, both primary and backup circuits for Internet and for MPLS circuits.
· Worked on the design of the Data Center LAN and physical Security Infrastructure.
· Helped select, qualify, and train the Team of Data Center Specialists who will permanently staff the Data Center, 24 x 7.
· Helped qualify and select a Managed Network Services Provider to monitor the network, 24 x 7.
· Helped plan and managed the virtualization and migration of Applications into the new Data Center.
· Designed and implemented an advanced WAN optimization architecture using Riverbed Steelhead devices.
· Led the development of the Service Delivery Model for the IT Organization based on ITIL Service Management.
· Participated in the qualification and selection of the Service Desk Solution and Service Desk Provider.
· Designed the Operating Model and the Operations Guides for two Data Centers based on ITIL Service Management.
· Created all standardized Data Center Reports for two Data Centers.
· Managed the launch, education and Control Monitoring Initiative to bring the two Data Centers into Compliance under ISO 17999, ISO 27001, SAS 70 Type II, and SOX. Also utilized COBIT guidelines.
· Wrote the IT Security Plan required to manage security for two Data Centers.
· Created the Project Communications Plan.
· Helped manage the Project Plan, Schedules, and Financials.
· Worked with vendors to help produce robust solutions for cooling and fire protection.
· Did a large share of the work in the CapEx and OPEx Budgets for the new Data Center.
Microsoft Corporation, (Headquarters in Redmond, WA, work location in a
suburb of Chicago)
March 2008 – October 2008
Data Center Manager
I managed and was responsible for the Microsoft Chicago Data Center, a $6 billion project which is being built at a secret location western suburb of Chicago. It is the world’s largest Data Center, in floor space, in power consumption, and in the volume capacity for servers. It will eventually house over 600,000 servers, and it is a major part of the infrastructure that supports Microsoft’s Cloud Computing initiative.
The Microsoft Chicago Data Center is the world’s first location where Data Center Modules will be implemented on a mass scale. I was intimately involved in the selection of the manufacturing vendor, as well as the operational implementation of this new containerized computing technology, writing the procedures to install and integrate it into the Chicago Data Center. It was predicted in April 2008 that this new highly efficient, rapidly deployable, highly dense form of computing will revolutionize how enterprise computing is done. In fact, it already has.
I managed and work with contractors and subcontractors who provide cooling, electrical, telecommunications, security, cleaning, and cabling services for an operational area that is inside a construction zone, as well managing facilities people who are providing the cooling services, power, Building Management System, VESDA, EPMS, and data services to the Data Center Modules mentioned above. I also managed staff of 22 superstar Data Center professionals that help me manage this 24 x 7 operation. Two thirds of this staff was responsible for the cooling equipment, electrical equipment, fire protection, and automated facilities systems all of which provide the critical environment services at this Data Center. The other one third of my staff provided the technical services for IT equipment installation, configuration and data networking.
For the first year, of the Chicago Data Center, my operational budget exceeded $40 million, and in following years as the facility becomes filled with servers, this is expected to exceed $100 million.
Enforced audit controls under SAS 70, ISO 17999 and ISO 27001 to ensure compliance for audits.
Finally, using Visual Basic 2008, I developed an automated time tracking system that helps track the times associated with the over 40 job functions that comprise the day-to-day responsibilities of a Microsoft Data Center Manager, in an environment that is constantly filled with intensity, non-stop multitasking with a sense of operational urgency.
CSSS.NET, (offices in Bellevue, NE and Chicago, IL) –November 2006 – March 2008
Program Manager (Contractor) for the Veterans Administration in Hines, IL (Full time position)
On contract worth over $4 M in annual revenue, I managed a 21-person Team of senior level system engineers who support MS Exchange Server 2003, Blackberry Cell Phone / PDAs, Windows Server 2003, Microsoft Operations Manager, and Tivoli Backup Manager. These systems support the 24 x 7 business electronic messaging needs of over 300,000 users at the VA, and potentially affect interactions with an additional 500,000 users and are considered to be extremely business critical. We used Remedy to manage, track and report on the Service Requests.
Worked on organizational process documents for re-engineering the technical support organization to provide technical services that will be planned, managed, and measured based on the ITIL Service Management model of processes and procedures.
I was also responsible for basic personnel management issues for this team including interviewing, recommendations for hiring and firing, performance evaluations, schedule and resource management, team development and career planning, etc. I screened and hired 14 employees during the time I managed this Team.
I was also the technical lead project manager on the 2007 Data Center Migration and Consolidation Project in which 200 production servers and an EMC SAN are being migrated into a high-profile, high-security Data Center.
Upon voluntarily leaving this position to go work for Microsoft, I wrote an extremely detailed 65-page Program Manager Guide on how to do my job. This proved to be an invaluable tool in helping with a smooth transition of the replacement Program Manager.
Getronics, Naperville, IL – March 2003 – November 2006
SAIC, Naperville, IL – May 2001– February 2003 (Same working at BP)
Data Center Manager / Change Management Manager / Project Manager (Full time permanent position)
(Three Roles in this position)
1) Data Center Manager for all operational aspects BP Naperville’s Data Center that houses hundreds of Servers (Windows Server 2003, Windows 2000 Server, Solaris, and Linux) as well as a network infrastructure that forms one of the largest hubs in North America, and also had responsibilities for three nearby satellite Data Centers totaling 50 additional servers.
a. For 5.5 years, I managed and worked with contractors and subcontractors that provided cooling, electrical, fire protection, telecommunications, security, cleaning, and cabling services for each of these Data Centers.
b. I also managed Teams of IT professionals that provided technical services for IT equipment installation, configuration and data networking.
c. Was responsible for all activities and project management related to three Data Center Server Rooms.
d. Also was responsible for ad hoc and quarterly reporting for these sites, reporting on the inventories and the safety inspections, as well as all activities related to the maintenance and upgrades that occasionally occur.
e. In addition, also responsible for management and coordination of all vendors and contractors who performed work in these Data Centers.
f. Over the past five years, planned and managed eight migrations of servers and related equipment, into the main Data Center.
Ø BP GBC Office in Aon Center to BP Naperville – Spring 2003
Ø BP Castrol Downers Grove to BP Naperville – Spring 2003
Ø BP ASPEN Retail Servers to BP Naperville – Spring and Summer 2003
Ø BP Joliet Chemicals IT Assets to BP Naperville – Spring 2004
Ø BP GBC Shuman Facility to BP Naperville – Winter 2005
Ø BP Woodstock DRP Facility to BP Naperville – Winter 2005
Ø BP ASPEN Retail Servers to BP Naperville – Spring and Summer 2006
Ø BP Houston Petro-technical Computing Environment including a Network Applications NAS with over 100 TB of data storage and 10 Linux Servers – Summer 2006
Ø BP Houston GMS Servers – Fall 2006
2) Change Management Manager for a nationwide region comprised of 67 sites, and scores of servers, routers, switches, scores of WAN Circuits, etc.
As the Change Management Coordinator for the North Eastern Change Advisory Board which meets at 1:00 PM each Monday, I managed the coordination and approval of Change Requests to the BP infrastructure components for approximately 67 sites. I also routinely processed Emergency Change Requests and publishing of custom Change Notifications which in effect announced approved Changes and approved Outages to the BP Infrastructure throughout North America. Finally, I gave technical support in the areas of policy, processes and procedures as they relate to Data Center Management and Change Management, and wrote these policies and keep them updated as needed.
3) System Engineer on a large Active Directory domain network (over 2000 servers total, distributed globally). Technologies used: SQL Server, MS Access 2000, NT Server 4.0, Windows 2000 Server and Windows 2000 Professional, IIS, FrontPage 2000, HTML, Windows Terminal Services, PCAnywhere, etc. scripting, in PERL, VBScript, and KIXStart.
Sr. Technology Consultant / Database Administrator
Various consulting jobs involving computer security, systems engineering, web development, databases, troubleshooting (networks, computers and software), and e-commerce.
Net1Source Corporation Elk Grove Village, IL - February 2001 – April 2001
Senior Systems Consultant
1) database administrator , 2) network administrator, 3) Exchange Administrator, 4) network management specialist, 5) IT services marketing strategist, 6) network specialist supporting Citrix MetaFrame and Nfuse, 7) setting up a Cisco VPN 3000 Concentrator and associated VPN clients and creating all documentation that showed the exact configuration of everything, and 8) Web developer.
Chicago Manufacturing
Center - July 2000–
February 2001
Sr. Business Advisor / Database Administrator
As this organization’s DBA and primary advisor on computer, networking, and Internet technologies, I was responsible for maintaining and providing
reports that ensured that 75% of its revenues were received in the form of
government grants. Primary tools used were MS SQL Server, NT Server, MS Access
and SQL. Other accomplishments included: writing data access routines that led
to the data clean-up efforts, doing the analysis and research that led to the
modernization of the entire networking infrastructure, documenting all aspects
of the DBA position and responsibilities, helping to select and train my
replacement.
Ø Also managed the successful migration of their Data Center in December 2000, including all networking and computing assets, into a new facility, including 12 servers, and 25 desktop computers.
Slater Technologies, Chicago, IL - August 1999 – July 2000
Sr. Business Advisor / Database Administrator - April 2001 – July 2000
Database Administrator (DBA) for Chicago Manufacturing Center. See the detailed description above.
Senior Technical Consultant - UNISYS - December 1999 to March 2000
Technical lead and engineer on a large project for the City of Chicago using HP OpenView Desktop Administrator (DTA) to track and catalog 9200 networked desktop computing assets in a heterogeneous network environment.
Senior Technical Consultant - RMS Business Systems and John Crane -Aug. 1999 – Nov. 1999
· Worked as an HP Openview Consultant for using DeskTop Administrator (DTA) to automate to distribution of software over a heterogeneous network, that was LAN and WAN-based.
· Worked as a workflow consultant to help win a bid for Technology Bridge, Inc. with Safer Foundation of Chicago, IL. The technologies to be used were Compaq Workflow Expeditor, MS Exchange Server 5.5, Outlook 98 and Outlook 2000, and Visual Basic for custom screens and Crystal Reports for custom reports.
· Developed custom websites for small businesses and for then Illinois Supreme Court Justice S. Louis Rathje.
American Digital Corporation Chicago, IL - June 1999 – August 1999
Senior Technical Consultant
Independent Consulting Chicago, IL - April 1999 – June 1999
Web Developer:
· Developed web pages using FrontPage, and IIS 4.0.
Management Consultant:
- Conducted a needs analysis and developed a paper which highlighted improvements needed for a local technology services firm. This paper detailed the necessary steps required to transition the company from doing business as a hardware and software distributor to becoming a dynamic services delivery organization.
MicroAge Computer Centers Chicago, IL - June 1998 – April 1999
Integration Engineer:
Helped create corporate strategy to work closely with HP in the area of strengthening our services offerings. Planned and develop services, as well as service delivery strategies.
Performed technical consulting
services at the following clients:
For a Lincoln Technical Training Institute: Provided technical
support in the areas of LAN troubleshooting, customized desktop application
troubleshooting, installation of tape drives, etc.
For Unicom Energy Corporation (ComEd): Planned and led the work on a project which was a LAN migration from a Novell file server and application environment into a Windows NT Server environment. The final result was a LAN infrastructure which consisting of seven IBM Netfinity servers, nine Switches, a CSU/DSU, and a Cisco Router. This infrastructure supported 200+ users. Also, wrote the project bid proposal which won this project.
For Maywood Police Department: Implemented and documented a 911 call management system application which involved a small LAN (25 seats) and a server based on Compaq Clustering technology and NT Server. Other technologies included remote dial-up access via PC Anywhere.
For Chicago Merchantile Exchange: Using MS Access, designed and created a customized database application for centrally tracking and tracking IT organization assets. This included an easy to use series of forms and user interfaces, as well as developing complex Access queries to load these tables into normalized database tables.
For a Bekins (now known as Geologistics): Using HP Openview Network Node Manager, created a customized series of maps to help centrally manage a 5000-seat network with 85 routers, which was distributed across 21 states. Using SNMP and Network Node Manager technologies on Windows NT Server, created customized maps identifying and managing all routers, all servers, remote sites, local IT assets, and one with all available assets. In addition, created a web-enabled reporting capability, which allowed management to use the contents of all maps in a browser-based context.
For a Local Law Firm: Provided technical support for a law office in which 27 PCs where accessing an HP LAN Server running Windows NT Server.
For Glenview School District: Developed a prototype demo for a school district headquarters in the northern Chicago suburbs.
For Arthur Andersen: Prepared, developed, and delivered a one week web development "boot camp" to client/server developers who were retooling to use Internet technologies and Internet application development technologies, and database technologies to create web-based database applications.
Automated Concepts Incorporated Chicago, IL - September 1996 – June 1998
Senior System Engineer:
For Ernst and Young / Nationwide Insurance: Responsible for supporting a technical development environment of a $100 million project from April 1997 - December 1997. Provided the entire Development Team with services in implementing and maintaining the technical infrastructure for application development activities in this client/server environment. Led and mentored team which built the performance testing test-bed Windows NT-based network including Oracle Data Base Servers.
For Aerial Communications: Responsible for technical support of an application development environment of more than 70 developers: including desktop software support, network support, security, and technical troubleshooting. This included software installation, integration, security and optimizing of the development and production environment for their Billing System. In addition, mentored a junior member of the IT Operations Team in computer knowledge and skills including Windows NT, Windows 95 and networking, to the point where he was promoted several times and became one of their best technical people.
(Information about earlier positions upon request)
PROFESSIONAL TECHNICAL TRAINING EXPERIENCES (Part-Time):
Computer Systems Institute, Inc. – May 2005 - Present
Adjunct Sr. Technical Instructor
Currently teaching classes in Project Management Professional (PMP), Oracle 9i Application Development, IT Security, CISSP, Visual Basic .NET, SQL Server 2000, Java, MCSE 2003, MCSA 2003, Network +, and A+.
For an International IT Security Training Organization – April 2005
Adjunct Sr. Technical Instructor
Developed and taught a class in IT Security-related topics, especially the SSCP (System Security Certified Practitioner) certification.
Illinois Institute of Technology, Rice Campus - Naperville, IL - February 2000 – July 2002
Adjunct Instructor
Taught classes in various computer and networking technologies, including Windows, GUI design, TCP/IP, Visual Basic, HTML, JavaScript, databases, web development and e-commerce. Have also taught PERL, Java, web development, and website management for IIT.
SOLEX Computer Academy, Wheeling, IL - August 2002 – December 2002
Adjunct Instructor
Developed customized training materials and taught classes in Java 2 and Object-Oriented Technologies.
Chicago Chapter of the Internet Society – October 1998 – Present
President and Founder
Developed customized training materials and taught classes in Internet, Security, Current IT trends, mentoring, etc.
CUSD 200 and Wheaton Park District, Wheaton, IL – March 1996 – March 2001
Adjunct Instructor
Developed customized training materials and taught classes in 1) Introduction to the Internet and the World Wide Web, 2) Website Development, including web page design and website management, 3) Building and Managing a Home Network.
PROFESSIONAL TRAINING AND CAREER DEVELOPMENT:
· Attended a 2-day intense course at Thornton A. May’s IT Leadership Academy, Value Studio 15 in Jacksonville, Florida, May 27 - 28, 2009.
· Wrote a technical article on Cloud Computing that was published on January 1, 2009 at www.web2themag.com.
· Attended a 5-day intense Microsoft Management Excellence Foundation course in Bellevue, WA, July 27 – 31, 2008.
· Attended the Franklin Covey Management Training Seminar; Seven Habits of Effective Managers in Chicago, IL, October 17 – 18, 2007
· Attended the 2007 Architecture and Design Conference sponsored by Dr. Dobbs in Chicago, IL from July 24 – 27, 2007.
· Took and passed the Certified Information Systems Auditor (CISA) exam on June 9, 2007 and am awaiting the remaining certification process.
· Completed the Data Center Technology Classes in a program sponsored by the Institute of Data Center Professionals and Marist College, Poughkeepsie, NY. Graduation date: March 2008. I won a NIST sponsored $16,000 scholarship award to participate in this program.
· Completed the MS in Computer Information Systems graduate program at the University of Phoenix, started in January 2003 and completed in October 2004.
· Various conferences by TechTarget Conferences, in Data Center Management, and in Information Security
· Microsoft 1560 Course: Upgrading NT 4.0 Admin Skills to Windows 2000
· Various Web Seminars in IT Security and in Wireless Networking
· Active Server Page Developer’s Conferences, November 1998, and October 1999
· Introduction to Cisco Routers and IOS, January 1999
· HP OpenView ManageX Training and HP OpenView Network Node Manager Training, September 1998
· Served Honorably as a Commissioned Officer of the United States Air Force, 1977 – 1980
PROFESSIONAL ORGANIZATIONS:
Security Clearances:
Background Investigation form as a candidate for a government contractor
position.
Program Manager at the Veterans Administration in Hines, IL
Strategic Air Command Headquarters, Offutt Air Force Base, Nebraska, supporting the automated command control systems in the SAC underground.