When RAS Fails -- Connection Never Worked Before:

• Incorrect configuration - all dial-in users have permissions? Is Server set-up to accept calls? Is dial-back number correct?
• Check connections on all cables and phone lines
• Modem problems - compatibility, hardware failure
  • Check with terminal and type ATT will receive an OK or if modem works
• ISDN problems - is ISDN connection setup properly?

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