532 East Chicago Street (773) 218-9801
Elgin, Illinois 60120
OBJECTIVE Personable IT professional with strong analytical and troubleshooting skills in desktop hardware and software seeks a desktop support position or a Help Desk position which can provide growth and upwardly mobile career development opportunities.
CAREER Boys & Girls Club of Elgin, Elgin IL
EXPERIENCE Technology Coordinator September 2004 to Current.
· Maintain a computer lab network of 20 computers.
· Trouble shooting network, software, and hardware problems.
· Complete monthly virus and spy ware scans along with the defragging of hard drives. Managed data entry for the Proprietary Data Base Attendance Manager.
· Plan and execute technology programs for at-risk youth. These programs are focused on digital photography, web design, graphics design, music production, movie production, Internet usage safety, the functions of internal computer components and MS Office applications (i.e. PowerPoint, Excel, Publisher, Word, and Front Page).
· Staff advisor to Technology Subcommittee at the Boys & Girls Club of Elgin.
CLTV, Oakbrook, IL
Photojournalist January 2001 to July 2003.
· Video taped and edited news packages for reporters and producers for live television environment.
· Operated Microwave remote truck for live news broadcasts.
News Editor May 1999 to January 2001.
· Edited news packages and video for newscasts.
· Searched for file video in our library system.
· Rolled tapes for 30 minute live news casts and special reports.
Studio Crew December 1998 to May 1999.
· Operation of robotic cameras, audio board, and floor directing for newscasts.
Wheaton Community Television
Playback Technician August 1996-September 1999.
· Playing TV shows on air. Producing, shooting, editing, and lighting public service announcements.
· Teaching classes to access users on how to operate equipment.
· In charge of opening and closing the studio.
EDUCATION Computer Systems Institute
Currently enrolled in the ComTia A+ program and Network +
Completed Hardware 220-301
Elgin Community College
Intro to Computer Networking Online Class
Computer Trouble Shooting Online Class
Columbia College Bachelors of Arts 1998
Major Television & Video Production
CERTIFICATE Boy Scouts of America, Eagle Scout Award in 1993.
Boys & Girls Club of Elgin
P.O. Box 416
Elgin, IL 60120
F. Slater, III, PMP
Program Manager, CSSS.NET
Director, Resource Development Club Services
Boys & Girls Club of America
1590 Wilkening Road
Schaumburg, IL 60173
Technical Account Manager